Last updated: August 2026
4.1 Delivery Areas
We currently ship to a selected list of European countries, shown at checkout. If your country is not available at checkout, we are unable to deliver to your location at this time.
4.2 Delivery Times
Orders are dispatched within 1 to 7 business days, depending on product availability and destination. Estimated delivery times are provided for guidance only and are not guaranteed, as they may be affected by courier delays, customs procedures, or circumstances beyond our control.
4.3 Discreet Packaging
All orders are shipped in plain, discreet packaging with no external branding or reference to the contents, to protect your privacy.
4.4 Shipping Costs
Shipping costs are calculated at checkout based on destination, weight, and the shipping method selected, and are displayed before payment is completed.
4.5 Failed or Delayed Deliveries
If a parcel is delayed, lost, or returned to us due to an incorrect address provided by the customer or a failed delivery attempt, additional shipping costs may apply to reship the order. Please ensure your delivery details are accurate before completing your order.
4.6 Customs and Import Compliance
It remains the customer’s responsibility to verify that the ordered products may be lawfully imported into their country of delivery. We are not responsible for any parcel seized, delayed, or destroyed by customs authorities due to local import restrictions.
